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We are wholly aware and we fully appreciate that you trust us that we keep your information and data safe and secure. This Privacy Notice describes how pharmamandu.com.com.np and its affiliates collect and process your personal information through pharmamandu.com websites, devices, products, services, online and physical stores, and applications that reference this Privacy Notice (together " pharmamandu.com Services"). By using pharmamandu.com Services, you are consenting to the below mentioned streams described in this Privacy Notice.

Personal Information that pharmamandu.com Keep

We keep your personal information in order to provide quality services and also to continuously improve our products and services. Here are the types of personal information we collect:

  • Your delivery of Information to us: We receive and store any information you provide in relation to pharmamandu.com Services. You can choose not to provide certain information, but then you might not be able to use some of our pharmamandu.com Services.
  • Automatic collection of Information: We automatically collect and store certain types of information about your use of pharmamandu.com Services, including information about your interaction with content and services available through pharmamandu.com Services. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses pharmamandu.com Services and other content served by pharmamandu.com. 
  • Information from Other Sources: We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily. 

Purposes pharmamandu.com Use Your Personal Information

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes are as follows:

  • Purchase and delivery of products and services: We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
  • Provide, troubleshoot, and improve Shoporder Services: We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the pharmamandu.com Services.
  • Recommendations and personalization: We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with pharmamandu.com Services.
  • Comply with legal obligations: In certain cases, we collect and use your personal information to comply with laws.
  • Communicate with you: We use your personal information to communicate with you in relation to pharmamandu.com Services via different channels like emails, text messages and adds.
  • Advertising: We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.
  • Fraud Prevention: We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers. We may also use scoring methods to assess and manage credit risks.

Cookies and Other Identifiers

To enable our systems to recognize your browser or device and to provide and improve pharmamandu.com Services, we use cookies and other identifiers. 

Sharing Your Personal Information

Information about our customers is an important part of our business, and we do not sell our customers' personal information to others. We share customers' personal information only as described below.

  • Transactions involving Third Parties: We make available to you services, products, applications, or skills provided by third parties for use on or through pharmamandu.com Services. You can tell when a third party is involved in your transactions, and we share customers' personal information related to those transactions with that third party.
  • Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.
  • Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice.
  • Protection of pharmamandu.com and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of pharmamandu.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection 

If and when pharmamandu.com use your personal information outside the above mentioned streams you will receive notice. When personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?

We develop our systems with security and privacy of costumer in mind.

  • We work to protect the security of your personal information during transmission by using encryption protocols and software.
  • We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customer personal information. Our security procedures mean that we may ask to verify your identity before we disclose personal information to you.
  • Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs
  • It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. We recommend using a unique password for your pharmamandu.com account that is not used for other online accounts.


What About Advertising?

  • Third-Party Advertisers and Other Websites: pharmamandu.com Services may include third-party advertising and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services
  • Use of Third-Party Advertising Services: We provide ad companies with information that allows them to serve you with more useful and relevant pharmamandu.com ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this. Instead, we use an advertising identifier like a cookie or other device identifier. 

What Information Can I Access?

You can access your information, including your name, address, payment options, profile information, and purchase history in the "Your Account" section of the website. 

What Choices Do I Have?

If you have any questions as to how we collect and use your personal information, please contact our Customer Service via emails and text message.  Many of our pharmamandu.com Services also include settings that provide you with options as to how your information is being used.

  • As described above, you can choose not to provide certain information, but then you might not be able to take advantage of many of the pharmamandu.com Services.
  • You can add or update certain information on pages. When you update information, we usually keep a copy of the prior version for our records.
  • If you want to browse our websites without linking the browsing history to your account, you may do so by logging out of your account here and blocking cookies on your browser..
  • You will also be able to opt out of certain other types of data usage by updating your settings on the applicable pharmamandu.com website 
  • If you are a seller, you can add or update certain information in Seller Central, update your account information by accessing your Seller Account Information, and adjust your email or other communications you receive from us by updating your Notification Preferences.

In addition, to the extent required by applicable law, you may have the right to request access to or delete your personal information. If you wish to do any of these things, please contact Customer Service via emails or text.

Conditions of Use and Notices

If you choose to use pharmamandu.com Services, your use and any dispute over privacy is subject to this Notice and our Conditions of Use , including limitations on damages, resolution of disputes, and application of the law of the Nepal Government. If you have any concern about privacy at pharmamandu.com, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly and our Privacy Notice will change also. You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand firmly on our promises we make. We never materially change our policies and practices to make them less protective of customer information.

Examples of Information Collected

Information You Give Us When You Use pharmamandu.com Services

You provide information to us when you:

  • search or shop for products or services in our stores;
  • uploaded  contacts by you;
  • add or remove an item from your cart, or place an order through or use pharmamandu.com Services;
  • download, stream, view, or use content on a device or through a service or application on a device;
  • provide information in your account or your profile ;
  • configure your settings on, provide data access permissions for, or interact with an pharmamandu.com device or service;
  • provide information in your Seller Account, or any other account we make available that allows you to develop or offer software, goods, or services to pharmamandu.com customers;
  • offer your products or services on or through pharmamandu.com Services;
  • communicate with us by phone, email, or otherwise;
  • upload or stream images, videos or other files to pharmamandu.com Services;
  • participate in Discussion Boards or other community features;
  • provide and rate Reviews;

As a result of those actions, you might supply us with such information as:

  • identifying information such as your name, address, and phone numbers;
  • payment information;
  • your age;
  • your location information;
  • your IP address;
  • people, addresses and phone numbers listed in your Addresses;
  • email addresses of your friends and other people;
  • content of reviews and emails to us;
  • personal description and photograph in Your Profile;
  • images and videos collected or stored in connection with pharmamandu.com Services;
  • corporate and financial information;
  • credit history information; and
  • device log files and configurations, including Wi-Fi credentials.
  • Automatic Information

Examples of the information we collect and analyze include:

  • the internet protocol (IP) address used to connect your computer to the internet;
  • login, email address, and password;
  • the location of your device or computer;
  • version and time zone settings;
  • purchase and content use history, which we sometimes aggregate with similar information from other customers to create features like Top Sellers or Top Buyer;
  • images or videos when you shop in our stores, or stores using pharmamandu.com Services.

We may also use device identifiers, cookies, and other technologies on applications, and our web pages to collect browsing, usage, or other technical information.